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PATIENT SERVICE REPRESENTATIVEPOSITION DESCRIPTION: Patient Service Representative provides patients with education and information about medical cannabis and its uses while providing amazing customer service. At times a patient service representative will be asked to cross train and assist in other departments such as, administration and packaging. We want to maintain a fun, welcoming, and professional environment for patients and coworkers.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Check-in, verify the status and report patient allotment on AZDHS system
Provides patients with education and information about medical cannabis and its uses
Assists patients with product selection in an efficient and timely manner
Processes patient orders and payments utilizing POS software
Operate, maintain and close cash till and deposit end of daily earnings
Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
Maintain a clean and professional environment for patients
QUALIFICATIONS:
Applicant must be twenty-one (21) years of age; pursuant to A.R.S
36-2801.10
Applicant must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services, pursuant to A.R.S
36-2804.01
Employment offers are contingent upon successful completion of the criminal background check conducted by the Arizona Department of Health Services, pursuant to A.R.S
36-2804.01 and A.R.S
36-2801.10
Valid Arizona Drivers License
High school diploma or equivalent
Experience and education may be substituted for one another
Knowledge of the uses of medicinal cannabis and different methods of medicating
Knowledge of cannabis brands and products available on the Arizona market
General knowledge of cannabis product regulations including dispensing procedures and patient transaction limits
Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients
Excellent communication, customer service, and sales skills
Basic knowledge of Microsoft Office
Ability to work in a faced paced environment
HOW TO APPLY: Please send a cover letter and resume. In the cover letter, please include your name, address, phone number, and email, and state which position you are applying for.
Introduction: My name is Trent Wehner, I am a talented, brainy, zealous, light, funny, gleaming, attractive person who loves writing and wants to share my knowledge and understanding with you.
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