Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 125,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
About the role
As an Infrastructure and Network Engineer, you will be responsible for setup, configuration, maintenance, and optimization of the internal infrastructure including data center colocation facility, network, storage, virtualization, network equipment and server environments. This position requires a sense of personal ownership of all systems and projects. Also required is the ability to communicate effectively with other leaders within the organization to plan projects, coordinate budget expenditures, and deliver status updates and documentation. The ideal candidate will have an established record of accomplishment with existing technology and be eager to explore new technologies.
What you’ll do as a Senior Infrastructure Engineer
Resolve challenges by analyzing issues, assisting the organization to determine the most appropriate course of action, providing direction and, when necessary, reallocating resources
Manage, track, and report the progress of multiple projects
Evaluate existing software and hardware in use as well as potential upgrades and/or replacements
Provide forecasting to ensure current/planned capacity will meet the demands of the platform
Administration of Linux (RedHat, Rocky Linux and Oracle Linux) Servers
Support of load balancing appliances such as F5 Big-IP, Palo Alto etc.
Support and ownership of hosted co-located facilities
Apply infrastructure upgrades to minimize downtime
Participate in on-call rotation as well as providing after-hours support as needed
What we’re looking for
At least 5 years of professional experience as an Infrastructure Engineer or similar role
Strong understanding and skill set around Enterprise Linux, networking appliances like F5 BigIP, Palo Alto, Fortinet etc. and physical hardware/datacenter management
Ability to participate in a 24x7 on call rotation
Strong interpersonal skills required to interface with teams across the organization
Experience building, maintaining, and expanding highly available infrastructure
Ability to learn new technologies quickly and understand complex problems
Excellent customer relationship skills to assist other departments with coordinated messaging on releases
Ability to coordinate multiple tasks simultaneously and demonstrated capability to achieve results in a fast-paced environment
Strong oral and written communication skills
Great attention to detail and strong organizational skills
Nice to haves
Professional experiences and training in an Infrastructure or Networking competency
Experience with at least one scripting language such as bash, python, etc.
Open source contributions
You’ve helped make your work environment fun, and it’s important to you
You’ve built great relationships with coworkers in the past, and want to keep doing it
You care similarly about building great software, and building great relationships with other people
You’re interested in the technical problems we are solving
You’re interested in the types of business problems we are solving
What you’ll get
Great mission-driven team members from diverse backgrounds with a strong company culture
Competitive pay
Unlimited PTO
Paid company holidays
Yearly team off-sites
International travel opportunities
Medical, dental, and vision benefits (FSA, HSA & HRA options)
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